What Should I do If You Won’t Send Me The Document?

You can rest assured that you are fully protected against not receiving your product.  Under Section 75 of 1974, Consumer Credit Act card issuers and retailers take joint responsibility for faulty purchases. If you pay for something with a credit card which you do not receive, you can claim a refund from the card provider. Our solution is to ship your product via UPS with your signature required.  That way, you have confidence that you will receive your product and we have proof that you received your product. The picture below is the certificate we are going to send to the customer.